What You Can Learn From Stop-Level Insights About Possible Delivery Issues
If your goal is to increase efficiency among your delivery personnel, stop-level data gives you valuable insights into where and how you can establish new and improved efficiencies. Every stop tells a story and reveals material handling pain points that on-time metrics might not expose. This data might reveal repeat obstacles, unnecessary touchpoints, or show the need for more adaptable delivery tools, like a hand truck with convertible platform . Do Drivers Encounter Repeat Issues at the Same Stops? Stop-level issues that go underreported may be connected to repeated issues at stops. They may be underreported because they’re expected. Frequent obstacles include uneven curbs and sidewalks, long carries from the truck to the door, tight or obtrusive entryways, and stairways. Even for on-time deliveries, these crucial friction points reveal that greater efficiency is possible. Route managers can invest in tools ideal for addressing these kinds of repeat issues, such as a h...